Support Code 1876 Appears - GX5520X
Article ID: ART184520 | Date published: 11/16/2023 | Date last updated: 11/16/2023


Cassette 1 is not installed, or it is not pushed all the way into the printer.



Possible causes include the following.

  • Cassette 1 is not installed.

  • Cassette 1 is not pushed all the way into the printer.


What to Do

After loading the paper in cassette 1 and installing the cassette in the printer, follow the messages displayed on the printer's touch screen.

 Align the paper guides of cassette 1 with both edges of the paper. Push cassette 1 all the way into the printer.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

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