Cleaning the Scanning Glass and the Rollers (R40)

Article ID: ART184522 | Date published: 11/21/2023 | Date last updated: 11/21/2023
 

Description

If scanned images contain streaks, or if the scanned documents become dirty, the scanning glass or rollers inside the scanner may be dirty. Clean them periodically.

Solution

Cleaning the Scanning Glass and the Rollers

If scanned images contain streaks, or if the scanned documents become dirty, the scanning glass or rollers inside the scanner may be dirty. Clean them periodically.

 

1. Open the document feed tray. Press the OPEN button and pull open the the front unit toward you.
   

2. Use compressed air to remove dust and paper particles from the inside of the scanner.

3. Clean the scanning glass.
    Wipe the scanning glass with a cloth that has been dampened with water and thoroughly wrung out, and then use a dry, soft cloth to wipe away any moisture.
   

     CAUTION
    Do not spray water or neutral detergent directly on the scanner. Precision mechanisms, such as the light source, may get wet, and cause a malfunction.

    

  • Scratches on the scanning glass may cause marks on the images, as well as feeding errors.
  • Take care to ensure the anti-static brush in the front unit does not become deformed.

4. Clean the rollers.
   Clean the rollers while turning them.
    Wipe the rollers with a cloth that has been dampened with water and thoroughly wrung out, and then use a dry, soft cloth to wipe away any moisture.
   

5. Remove the retard roller and feed roller.

   
    Remove the retard roller and feed roller from the scanner to clean them, and make sure to reattach them to the scanner when cleaning is finished.

6. Wipe the removed rollers with a cloth that has been dampened with water and thoroughly wrung out.
   

7. Reattach the retard roller and feed roller.

8. Close the front unit by gently pusing it up on sides unitl it clicks into place. Make sure that the front unit is completely closed by pusihing unitl you hear a click.
    


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