Learn how to automatically or manually align the print head of the MAXIFY GX5520X from a Windows PC. If your prints are misaligned, a print head alignment may resolve the problem.
Solution
Print Head Alignment corrects the installation positions of the print head and improves misalignment of colors and lines.
This printer supports two head alignment methods: automatic head alignment and manual head alignment.
Select an option for instructions.
Do not open the scanning unit / cover while printing is in progress.
Check that the printer power is on, and then click Custom Settings.
The Custom Settings dialog box opens.
If the printer is off or if communication between the printer and the computer is disabled, an error message may appear because the computer cannot collect the printer status. If this happens, click OK to display the most recent settings specified on your computer.
Check the Align heads manually check box.
Click OK and when the confirmation message appears, click OK.
Cassette 2 is not available for the Print Head Alignment procedure.Be sure to load paper in cassette 1.
Click Start.
Follow the instructions in the displayed message.
In each entry field, enter the number of the pattern with the least prominent streaks or stripes from among the printed patterns.
You can also enter numbers into the entry fields automatically by clicking relevant pattern in the preview.
After completing the entries, click OK.
If the patterns are not uniform, select the pattern with the least prominent vertical streaks.
(A) Less prominent vertical streaks
(B) More prominent vertical streaks
If the patterns are not uniform, select the pattern with the least prominent horizontal stripes.
(A) Less prominent horizontal stripes
(B) More prominent horizontal stripes
Check the displayed message and click OK.
The second pattern is printed.
In each entry field, enter the number of the pattern with the least prominent stripes or streaks from among the printed patterns.
You can also enter numbers into the entry fields automatically by clicking relevant pattern in the preview.
After completing the entries, click OK.
If the patterns are not uniform, select the pattern with the least prominent horizontal stripes.
(A) Less prominent horizontal stripes
(B) More prominent horizontal stripes
If the patterns are not uniform, select the pattern with the least prominent vertical streaks.
(A) Less prominent vertical streaks
(B) More prominent vertical streaks
Click OK.
The adjustment of the head position is complete.
To
print and check the current setting, open the Print Head Alignment dialog box, and click Print Alignment Value.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
Do not open the scanning unit / cover while printing is in progress.
