The first time you attempt to access the printer's Remote UI from a computer or mobile device (select Log in):

The following will appear:

Change the administrator password on the printer, then log into the Remote UI.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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