Prints are Scratched - imagePROGRAF PRO-1000

Article ID: ART184578 | Date published: 01/25/2024 | Date last updated: 01/25/2024


This article shows what to adjust if you're experiencing scratches on prints when using the imagePROGRAF PRO-1000.


If you are experiencing scratched prints when using the imagePROGRAF PRO-1000, the print head may be scratching the surface of the paper as it is feeding through the printer. Follow the steps below, depending on where you are printing from.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
Please provide your comments