Serial Number Location - GX1020 / GX2020

Article ID: ART184589 | Date published: 02/08/2024 | Date last updated: 02/08/2024


There are a few areas where you can find the serial number for the MAXIFY GX1020 / GX2020.


The serial number of the MAXIFY GX1020 / GX2020 can be found on the back of the printer.  It is on a white sticker near the bottom.

Location of serial number

If you are unable to turn the printer around, you can display the serial number on the printer's screen. Follow the steps below to display the printer's serial number.

  1. With the printer powered on and showing the HOME screen, tap the Hint Hint icon icon.

  2. Tap System information.

The serial number is displayed.

Figure: Touch screen

The serial number can also be found on line 1-3 of the printer's Network Configuration Page (GX1020 / GX2020).

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum


Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
Please provide your comments