Cause

Printer error has occurred.

What to Do

Turn off the printer and unplug it.

Check inside the printer for any scraps of paper or other debris and remove it.

Plug in the printer again and turn it back on.

If this does not solve the problem, the printer requires servicing.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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 Do not tilt the printer when moving it since the ink may leak out.