Cause

Cover is opened during printing.
 

What to Do

If paper remains inside the printer, slowly pull out the paper with both hands and close the cover.

Press the printer's OK button to resolve the error.

The printer ejects one blank sheet of paper and resumes printing from the next paper.

The printer won't reprint the page that was printed when the cover is opened. Retry printing.

 Don't open or close the cover during printing, as this can damage the printer.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

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