Support Code 1401 Appears (Ink Cartridge Not Installed) - TS3720
Article ID: ART184681 | Date published: 04/02/2024 | Date last updated: 04/03/2024


An ink cartridge is not installed.



The 1401 support code signifies that the ink cartridge is not installed.


What to Do

If you intend to PRINT or COPY, install the ink cartridge.

If the error is not resolved, the ink cartridge may be damaged. Contact Canon.

For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account