Support Code 5200 Appears - TR4720

Article ID: ART184723 | Date published: 04/12/2024 | Date last updated: 05/14/2024


Learn how to troubleshoot support code 5200 on the PIXMA TR4720.



Printer error has occurred.


What to Do

Turn off printer and unplug it.

After a while, plug in the printer again and turn it back on.

If the error remains, the printer will require servicing.

There are two options currently available to you.

  1. Warranty Service – If you are within the 1-year manufacturer’s warranty and have your proof of purchase you are entitled to service or replacement. If you have purchased a CarePak Canon extended warranty, you may be entitled to additional options.  Please create or log into your Canon Account to obtain service.
  2. Out of Warranty – If you are outside of your warranty period, you may qualify for purchasing a replacement through the Canon Upgrade Program. Please contact our Sales group to inquire about your upgrade options at 866-443-8002.
To verify your support options please create or log into your Canon Account.

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