"No AirPrint Printers Found" When Attempting to Print from an iOS or iPadOS Device

Article ID: FAQ100565 | Date published: 05/07/2020 | Date last updated: 02/15/2021
 

Answer

If you're trying to print something from an iOS or iPadOS device and you see an error stating No AirPrint Printers Found, there are some troubleshooting steps to try in order to resolve the problem.

  1. On your iOS / iPadOS device, tap Settings from the Home screen.

  2. Tap Wi-Fi.

  3. Make sure that Wi-Fi is enabled. Then, make sure that there is a check mark next to the name of your wireless network. If your device is not connected to your network, tap on the name of your network to connect. Enter your network password if prompted.

  4. Print a Network Configuration Page for your printer to confirm that the printer is connected to the correct wireless network. If the printer is not connected to the correct network, use Canon PRINT Inkjet / SELPHY to reconnect the printer to the network.

  5. Try to print. If your printer is detected, select your options as needed.

If your printer isn't found, you may need to power cycle your printer and wireless network. Try to print again.
 

If power cycling does not help:

  1. Move the printer and wireless router closer together if they're far apart.

  2. Temporarily disable any other devices that may be interfering with Wi-Fi communication between the printer and wireless router.


If you have one of the following models:

G3200

MG2920

MG2922

MG2924

MG3020

MG3022

MG5220

MG6120

MG8120

MG8120B

MP495

MP499

MP560

MP640

MP640R

MP990

MX340

MX350

MX410

MX420

MX870

MX882

 

 

 

Your printer is not compatible with AirPrint. However, you can print with Canon PRINT Inkjet / SELPHY.

 Learn more about Canon PRINT Inkjet / SELPHY.


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