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How to use CaptureOnTouch Lite on macOS 11 (Big Sur)

Article ID: FAQ100587 | Date published: 11/12/2020 | Date last updated: 11/12/2020
 

Answer

In order for CaptureOnTouch Lite to work on macOS 11, you need to set grant access permissions for the launcher and the application. Please follow these steps:
 
  1. A message box for CaptureOnTouch Lite Launcher, as shown below, is displayed. Click [OK].
    Click [OK} to give permission for CaptureOnTouch Lite Launcher to run.

    NOTE: In case you click [Don't allow] an error message will pop up and the Launcher will not run.
    If you click [Don't allow], you will see this error message.

    To enable the CaptureOnTouch Lite Launcher to run, please check [Removable Volumes] of CaptureOnTouch Lite Launcher on [Files and Folders] in the following path: [System Preferences] > [Security & Privacy].
    Check these paths.
     
  2. Set access permission to CaptureOnTouch Lite.
    A message box to CaptureOnTouch Lite, as shown below, is displayed. Click [OK].
    Click [OK] to enable the CaptureOnTouch Lite application to run.

    NOTE: If you click on [Don't allow], CaptureOnTouch Lite runs but CaptureOnTouch Lite cannot scan documents since it is unable to load the driver.
    If you select [Don't allow], you will see this error message.

    To enable CaptureOnTouch Lite scan, please check [Removable Volumes] of CaptureOnTouch Lite on [Files and Folders] in the following path: [System Preferences] > [Security & Privacy]
    Check

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