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Blank screen when printing from Professional Print & Layout on macOS 10.15 with iPF printer

Article ID: FAQ100589 | Date published: 11/16/2020 | Date last updated: 12/01/2020
 

Answer

 If you are attempting to print an image using Professional Print & Layout on a macOS 10.15 and the PP&L window is blank (as shown in the image below), please try this:
Professional Print & Layout screen is blank

Change the Unit setting from "inches" to "mm".
Click "File" and then "Other Settings...."

Change "inches" to "mm"

Please close the application and then restart it to ensure the change has been made.

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