The print job received specifies a type or width of paper that is not compatible with borderless printing.

What to Do

  • Changing the print job settings

    Follow these steps to change the settings of the print job to enable borderless printing.

    1. Tap Cancel on the touch screen to stop printing.

    2. Check that the printer driver for the printer has been selected, and then try again.

      See the media information list for media types compatible with borderless printing.

       Paper Information List

  • Printing with a border

    Tap Print with border on the touch screen.

    Printing with a border is now enabled.


  • To force the printer to print, set Detect paper setting mismatch in the touch screen menu to Do not detect.

    However, note that this error may affect the printing quality.