4801

Cause

A printer error has occurred.

What to Do

Turn the power off, wait a moment, and then turn the power back on.

If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center.

Detailed error codes

EC01-2F90

EC01-2F95

EC04-2F31

EC04-2F91

EC05-2F92

EC06-2F9A

EC06-2F9B

EC06-2F9C

EC07-2F19

EC0F-2F96

EC11-2F2A

EC12-2F29

EC12-2F2B

EC12-2F2C

EC13-2F17

EC15-2E23

EC16-2021

EC16-2022

EC16-2027

EC16-202A

EC16-2038

EC17-2023

EC17-2024

EC17-2028

EC17-2029

EC17-2039

EC1B-2030

EC1B-2031

EC1B-2032

EC1B-2033

EC1C-2034

EC1C-2035

EC1C-2036

EC1C-2037

EC21-2F51

EC21-2F54

EC21-2F57

EC21-2F59

EC21-2F5B

EC21-2F5D

EC21-2F61

EC21-2F64

EC21-2F66

EC21-2F67

EC21-2F68

EC21-2F6E

EC21-2F70

EC21-2F71

EC21-2F72

EC21-2F7D

EC22-2F30

EC22-2F47

EC23-260E

EC23-260F

EC23-2F11

EC23-2F18

EC23-2F32

EC25-2F16

EC31-2F09

EC31-2F10

EC31-2F1B

EC31-2F1C

EC31-2F1D

EC31-2F1E

EC31-2F1F

EC31-2F22

EC31-2F23

EC31-2F94

EC33-2601

EC33-2604

EC33-2F3A

EC34-2602

EC34-2605

EC34-2F3B

EC35-2603

EC35-2606

EC35-2F3C

EC51-2F14

EC51-2F15

EC51-2FDD

EC51-2FDE

EC51-2FDF

EC51-3301

EC51-3302

EC51-3303

EC54-290A

EC55-2F20

EC58-2F12