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Cannot Communicate with Machine via USB

  1. Check1 Make sure printer is turned on.

  2. Check2 Connect USB cable properly.

    As the illustration below, the USB port is at the back of the printer.

  3. Check3 Do not start IJ Network Tool while printing. (Mac OS)

  4. Check4 Do not print while IJ Network Tool is running. (Mac OS)

  5. Check5 Make sure Enable bidirectional support is selected in Ports sheet of properties dialog box of printer driver. (Windows)