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Cannot Access to Internet on Wireless LAN from Communication Device

  1. Check1 Is your device connected to printer using direct connection?

    If your device is connected to the printer using direct connection, you cannot access to the Internet. Turn off direct connection and connect your device to the wireless router.

    For details, see the instruction manual provided with your device and wireless router.

  2. Check2 Is wireless router on?

  3. Check3 Is wireless router configured properly?

    For more on checking wireless router settings, see the instruction manual provided with the wireless router or contact its manufacturer.

  4. Check4 Check your device and wireless router location.

    Check the distance between your device and wireless router, and check for obstruction or source of radio wave interference nearby.