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Cleaning the Platen Glass and Document Cover


  • Before cleaning the printer, turn it off and unplug it.

    • The power cannot be turned off while the printer is sending or receiving a fax, or when unsent faxes are stored in the printer's memory. Make sure the printer has finished sending or receiving faxes before turning it off.
    • Remember that faxes cannot be sent or received while the printer is off.
    • Unplugging the printer will reset the date/time setting and erase all documents in the printer's memory. Send faxes, print documents, or save jobs to a memory card as needed before unplugging the printer.
  • To avoid scratching surfaces, do not clean with tissue paper, paper towels, or rough-textured cloth. Additionally, paper dust or fibers may remain in the printer and clog the print head or affect printing quality.
  • Never clean the printer with detergent or volatile chemicals such as thinner, benzine, or acetone, which may cause malfunction or damage surfaces.

Use a soft, clean, lint-free and dry cloth. Wipe the platen glass (A) and the inner side of the document cover (white sheet) (B) gently. Make sure not to leave any residue, especially on the glass surface.


  • The inner side of the document cover (white sheet) (B) is easily damaged, so wipe it gently.