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PIXMA TR4720 Easy Wireless Connect Setup - Mac OS

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Information

 
TitlePIXMA TR4720 Easy Wireless Connect Setup - Mac OS
URL NameART180292
Description

Use Easy wireless connect to establish the printer's wireless connection to your network.

Solution

Wireless Setup - Mac** Computers

**Instructions in this article are for setup on a Mac.  If setting up on a Windows PC, click here for instructions

To be able to use your printer to print or scan wirelessly on a Mac, the printer must first be connected to the wireless network. Then, software needs to be installed on the computer.  The instructions / screenshots below show the setup program steps when using the Easy wireless connect method to connect to the wireless network.

The setup process consists of 2 parts: 

  1. Starting Easy wireless connect on the printer, and

  2. Downloading and running the setup file to install the software.

Start Easy wireless connect on the printer

Prior to starting setup on the computer, start Easy wireless connect on the printer. Then complete the setup on the computer. 
See the procedure below to start Easy wireless connect.

  1. With the printer powered on, press and hold the   Menu / Wireless connect button until Processing... appears. Release the button.

    Figure: LCD

Download and run the setup file.*

Get the Setup File

  1. Double-click the Master Setup icon after you have downloaded and opened the setup file.

    Double-click the Master Setup icon (outlined in red) to open the installer

    If you are prompted to open the file, select Open or the appropriate affirmative option.

  2. Enter your computer User Name and Password then select Install Helper.

    Enter your computer's User Name and Password, then click Install Helper (outlined in red)

  3. Select Start Setup

    Click Start Setup (outlined in red)

    The installer will acquire information on the latest software for the printer. This may take several minutes.

    Checking information on the latest software

  4. Select Yes on the License Agreement.

    Select Yes (outlined in red) to continue

  5. Select Agree or Do not agree.

    Select Agree or Do not agree (outlined in red) to proceed

    If you select Do not agree, the following message will appear. Select OK to proceed.

    Select OK (outlined in red) to proceed

    The installer will process for a few moments.

    Processing... Please wait

  6. Click Next.

    Click Next (outlined in red) to proceed

    The installer will search for the printer. This may take a few moments.

    Checking the printer status

  1. Make sure that the name of your network is shown in the following window. Click Connect to proceed.

    Click Connect (outlined in red) to proceed

    The computer's wireless network connection will be temporarily disabled. Please wait.

    The computer's wireless network connection is temporarily disabled

    If you see this prompt, click OK.

    Click OK (outlined in red) on this message

    If prompted to allow access to the keychain, select Allow.

    Click Allow (outlined in red)

    After the connection has been completed, the installer will download and install the IJ Scan Utility. This may take several minutes.

    Downloading IJ Scan Utility

     If your printer is not detected, make sure that the computer has reconnected to the correct network. Also, you may need to temporarily disable any firewall software, or you may need to open blocked ports in the firewall. If your PC is connected to a VPN (Virtual Private Network), temporarily disconnect from the VPN and try the setup again. Also, if you are using a dual-band router, further troubleshooting information can be found here.

  2. When the Add Printer screen appears, select Add Printer.

    Click Add Printer (outlined in red)

  3. The Add Printer dialog will open. Select the printer, make sure that AirPrint or Secure AirPrint is selected for Use:, then click Add.

    Select the printer, make sure AirPrint or Secure Airprint is selected for Use;, then click Add (outlined in red)

  4. The Add Printer window will reappear. Click Next.

    Click Next (outlined in red)

  5. After processing for a few moments, the installation will be complete. Click Next to proceed. If desired, you can click Test Print to print a test page.

    Click Next (outlined in red) to proceed)

  6. Click Go to Website to open a web browser, which will take you to the Canon website to download additional software for your printer.

    Click Go to Website (outlined in red)

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum








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