Move or Ship the Printer - LX-D5500 / LX-P5510
Article ID: ART182946 | | | Date published: 06/01/2023 | | | Date last updated: 06/01/2023 |
Description
This article provides information on how to prepare the LX-D5500 / LX-P5510 for movement or shipment to a different location.
Solution
Select an option below for more information.
When moving the printer on the same floor or to another floor, follow the procedure below.
Important Information
- Before moving the printer, be sure to execute [Moving The Printer] from the printer driver.
Moving the printer without taking necessary measures could cause ink leak inside the printer, resulting in a fire, electric shock, or machine failure. - This product weighs about 24 kg (53 lbs.). Be sure to lift the printer with 2 people, grasping the handles located on the base from both sides, in a firm embrace. Lifting the printer in an abnormal fashion or by a single person can result in injury by dropping it.
- Always hold the printer level and carry it slowly. If ink is spilled inside the printer while moving it, this could cause a fire or serious electrical shock or damage the printer.
- Check the Getting Started Guide included with this product for precautions on where the printer is installed.
Additional Important Information
- Administrative privileges over this printer are required to configure settings of this printer.
If a user without administrative privileges proceeds with configuration of settings, a message "You do not have rights to printer management. Please contact your system administrator." appears. - When printing is in progress or any error has occurred, [Moving The Printer] cannot be executed.
- Close the Status Monitor if it is running.
- If this function is run on a shared printer, make sure the Status Monitor has not been launched on the client when working on a server, or has not been launched on the server when working on the client. The process may not be completed correctly if the Status Monitor is running.
- [Moving The Printer] consumes ink. Execute it only when necessary.
- Do not move the printer with the upper unit, ink tank door, or maintenance cartridge door open.
The printer can break down or it can be damaged.
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A confirmation message appears. |
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It takes approximately 2 minutes for the printer to prepare to be moved. |
During execution of [Moving The Printer], review the following precautions:
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When shipping the printer for relocation, moving, etc. over a long distance or by use of a transportation means (airplane, train, automobile, etc.) accompanied by vibrations, be sure to make preparations following the procedure described below.
Important Information
- Call the place of purchase for advice before you ship the printer a long distance or move the printer by car or truck where it may be subjected to shock and vibration. Moving the printer without the proper preparation could subject it to shocks and vibrations which could damage the printer and cause a fire.
- Before shipping the printer, be sure to execute [Shipping The Printer] from the printer driver.
Shipping the printer without taking necessary measures could cause an ink leak inside the printer, resulting in a fire, electric shock, or machine failure. - This product weighs about 24 kg (53 lbs.). Be sure to lift the printer with 2 people, grasping the handles located on the base from both sides, in a firm embrace. Lifting the printer in an abnormal fashion or by a single person can result in injury by dropping it.
- Always hold the printer level and carry it slowly. If ink is spilled inside the printer while moving it, this could cause a fire or serious electrical shock or damage the printer.
Additional Important Information
- Administrative privileges over this printer are required to configure settings of this printer.
If a user without administrative privileges proceeds with configuration of settings, a message "You do not have rights to printer management. Please contact your system administrator." appears. - When printing is in progress or any error has occurred, [Shipping The Printer] cannot be executed.
- Close the Status Monitor if it is running.
- If this function is run on a shared printer, make sure the Status Monitor has not been launched on the client when working on a server, or has not been launched on the server when working on the client. The process may not be completed correctly if the Status Monitor is running.
- [Shipping The Printer] consumes ink. Execute it only when necessary.
- Do not move the printer with the upper unit, ink tank door, or maintenance cartridge door open.
The printer can break down or it can be damaged. - Before transporting the printer, be sure to drain the printer of ink. If ink tanks are removed before draining the printer of ink, ink leaks from the needle sections in the ink tank slots and may stain your clothes and surrounding work area.
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A confirmation message appears. |
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It takes approximately 20 minutes for the printer to prepare to be moved. |
During execution of [Shipping The Printer], review the following precautions:
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When the power lamp is lit or blinking, do not remove the power plug from the outlet. A printer failure could result. Setup cleaning runs automatically when you turn on the power next time. |
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
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