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Learn about WPS ( Wi-Fi Protected Setup) and how it can be used to quickly and easily connect your printer to your wireless network.

Basic Steps for Restoring Network Communication with Your Printer

Here are some basic steps to walk through restoring network communication with your printer. This may help if you receive messages such as Printer is Offline

Information About the AZDK Designation

AZDK information is the FCC ID for the printer and is normally seen embossed in the plastic on the printer's back panel, bottom, or power supply. AZD refers to products that have wireless functions.

What is an APIPA?

If power cycling the router and the device in question (printer, PC, mobile device, etc.) does not resolve the issue, there may be a problem with the router itself. If this is the case, please contact your router manufacturer or network administrator.

Fix a Cannot Communicate With The Printer Error - PIXMA MG, MP, MX Series

If the issue isn't resolved Canon Account If your product issue isn't resolved after following the steps above, or if you require additional help , please create or log in to your to see your additional options.