Solution If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
Please follow these steps to troubleshoot the issue: - Wi-Fi ... is connected to Wi-Fi : Tap Wi-Fi ... Make sure that Wi-Fi is enabled. ... cycling does not help : ... the printer and wireless router closer together ... ... be interfering with Wi-Fi communication ... the printer and wireless router. ... network or no Wi-Fi is available: If your mobile device and printer ... network, or Wi-Fi is unavailable, ... This feature allows your printer to send it's own signal to your mobile device without the use of a wireless router.
Before you begin AirPrint works with Wi-Fi ® or wired network connections. AirPrint is not supported if an iOS device is connected to the USB port of an AirPort base station or Time Capsule, or to a computer via Bluetooth.
Possible solution - disable IPv6 Troubleshoot printer Wi-Fi connection by changing settings Note: depending on your printer model, you may find additional instructions helpful at Printer Support Home
Wi-Fi ® Communication If your printer had been connected wirelessly before, and no hardware changes have been made, you may simply need to reboot your computer. Wireless Setup