Solution If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
Please follow these steps to troubleshoot the issue: - Wi-Fi ... is connected to Wi-Fi : Tap Wi-Fi ... Make sure that Wi-Fi is enabled. ... cycling does not help : ... the printer and wireless router closer together ... ... be interfering with Wi-Fi communication ... the printer and wireless router. ... network or no Wi-Fi is available: If your mobile device and printer ... network, or Wi-Fi is unavailable, ... This feature allows your printer to send it's own signal to your mobile device without the use of a wireless router.
Possible solution - disable IPv6 Troubleshoot printer Wi-Fi connection by changing settings Note: depending on your printer model, you may find additional instructions helpful at Printer Support Home
Message in Print is an app which allows embedded messages to appear on the screen by holding your mobile device over a photo. This allows you to share your memories and emotions directly through the app.
Here are some basic steps to walk through restoring network communication with your printer. This may help if you receive messages such as Printer is Offline
AZDK information is the FCC ID for the printer and is normally seen embossed in the plastic on the printer's back panel, bottom, or power supply. AZD refers to products that have wireless functions.