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CMS-XML Scanning using CaptureOnTouch on a Windows computer is slower than expected
If you are using Windows Defender, follow these steps to exclude our CaptureOnTouch application from the Windows Defender software monitoring. Click "Turn on Windows Defender" from Windows Defender screen. Select "Virus & threat protection ", then open the "Virus & threat protection settings".
CMS-XML How to replace the consumable rollers (feed roller and retard roller) on the DR-C240.
Open the retard roller cover Pull the left lever that secures the retard roller to the scanner, and remove the retard roller Install the new retard roller by inserting the right side first
CMS-XML Documents frequently jam while scanning - DR-C230/C240
Open the retard roller cover. Pull the left lever that secures the retard roller to the scanner, and remove the roller. Install the new retard roller by inserting the right side first.