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Documents outputs are crooked (skewed) while scanning - DR-C230/C240
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Place the document. After placing the document, align the document guides with both edges of the document. When placing documents into the feed tray , take care not to cut your hands on the edges of the paper .
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Documents frequently jam while scanning - DR-C230/C240
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If the feed and retard rollers are worn, or excessively dirty, documents may not feed correctly and paper jams and double feeds may occur. ... Open the document eject tray . ... Close the document eject tray .
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Passport scanning does not come out as expected
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Configure the settings as shown below: Set [Page Size] to a larger paper size (A4, for example) on the scanner driver settings screen, and then scan again. Set [Dots per inch] to 300 dpi or less on the scanner driver settings screen.
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Received "Out of memory error" while scanning
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A large page size (e.g. Legal) is specified as the [ Paper Size]. Alterenatively, the page size is set to [Scanner's Maximum].
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Scanning with Barcodes - CaptureOnTouch Pro
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Click the "Close" button to close the "Select document" window. Click on the drop-down to the right of "Separation paper :" to indicate whether you want the page containing the barcode to be included in the saved document or not. Click the "Close" button to close this window.
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