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Cleaning the Scanning Glass, Roller, and Pad (DR-Gxxxx series scanners)
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Cleaning the Scanning Glass, Roller, and Pad Close the document eject tray extension if it is open. ... Make sure that you clean scanning glasses, the one on the upper unit and the one on the main unit. ... If the paper jams or double feeds still occur frequently even after cleaning the rollers, roller replacement may be necessary.
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Error Codes for the DR-G2090, G2110, and G2140 scanners
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Error [P***] Paper jammed in scanner Error [C***] Scanner cover is open Error [J***] Paper feed error detected Error [J***] A document was skewed Error [ D ***] A double paper -feed has occured Error [J*** ] Staple was detected Error [J***] Dust was detected Error [U***] The count does not match Error [E***] Scanner hardware problem
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What are the specifications of the optional imprinter for the DR-G2xx0 series scanner?
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Printing Side: Front Position Set by ISIS/TWAIN driver One of 13 positions Printing Content Set by the ISIS/TWAIN driver Printing Font 12 x 12 or 12 x 8 dots Inter-Character Setting Yes (set by the ISIS/TWAIN driver) Printable Digits Up to 32 characters Printable Paper Plain paper without water-repellent treatment Ink Cartridge HP Ink Cartridge Colors: blue or red Image Density 12 nozzles/oblique line (96 dpi) Ink Water based
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Feed tray position does not change when set on the DR-G2xxx series scanner.
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If, when you set the feed tray position on the scanner, and the tray fails to change position unles syou cycle the scanner's power, follow the recommendation below.
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How can I scan a delicate or thin document without damaging it? Use a carrier sheet.
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To scan without damaging documents or contaminating the rollers and feed path with documents such as carbon paper , insert each document sheet into an optional carrier sheet before loading it in the scanner.
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What are some of the scanning detection features available on my DR-G2xx series scanner?
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Automatically detects whether scanned documents are color, grayscale, or black and white. Paper Size Detection Detects the document page size before scanning
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How can I find out how many pages are in the document I wish to scan on my DR-G2xx0 series scanner?
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The Count-Only Mode is executed from the operation panel, and can be used to count document sheets even when no computer is connected. Place the document in the feed tray . Press the Menu key on the operation panel.
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What settings are available in the User Menu of the DR-G2xx0 series scanners?
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(continuous manual feeding) On/Off Roller Rotating Time Staple Detection - Long Document Max Document Length Speed Tray Position - Feed Interval - Dust Detection - Count Only Double Feed - Staple Detection - Start - Count Clear - - Imprint Test Font - Head Cleaning - Start - Maintenance Total
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How can I scan a document larger than A3 (11" x 17") with my DR-G2xx0 scanner? Perform a Folio scan.
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Set [Page Size] on the [Basic] tab to a size that is half that of the paper to be actually scanned, and set [Scanning Side] to [Folio]. For example, when scanning a document of A2 size folded, set [Page Size] to [A3].
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When (and how) should I replace the Separation Pad (Retard Roller Cover) on my DR-G2xx0 series scanner?
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The feed roller and retard roller wear with scanning. A worn separation pad is no longer able to correctly feed a document and can cause paper jams. If documents no longer feed correctly as frequent double-feed, replace the separation pad.
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