Ask a Question
FiltersClear
CMS-CATEGORY_REF
CANON (4)
Content Source
Articles (4)
Products
imageFORMULA DR-C225 II Office Document Scanner (4)
 
 
Search Results
CMS-XML Scanner is not recognized properly by Windows or imageFORMULA Utility.
Follow these steps to correct an issue where Windows or the imageFORMULA Utility may not recognize the scanner properly.
CMS-XML ERROR: Device cannot be Locked.
Download the "Restoration Tool for Windows Registry" from the USA.Canon.com website (it is located under the " Utilities " Tab on your scanner's product page)..
CMS-XML Cannot find the scanner while attempting to start CaptureOnTouch (DR-C225)
The "Restoration Tool for Windows Registry" can be located on the "Drivers & Downloads" section of our website, under the " Utilities " tab.
CMS-XML How do I scan documents longer than 14 inches (356 mm) on my DR scanner?
Start Windows and log in as an user with administrator privileges. Click the Start button, and then click [Canon DR-C225] and [Canon imageFORMULA Utility ]. imageFORMULA Utility starts.