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Documents are not feeding properly.
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If documents are not feeding properly, it may be due to static electricity. If this is the case, before you place your document, thoroughly fan the stack of papers and align their edges.
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The scanned image appears differently in some applications.
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Some applications may not support functions such as auto-detection of the paper size. Scanning documents with an applicaiton such as this will result in abnormal scanned image.
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Clean the rollers. (6050C/7550C/9050C)
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Make sure that the hook is completely latched and the roller cover is not loose. If the roller cover is loose, the document feed tray will catch on it causing the scanner to malfunction.
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Before Using Kofax VRS
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Restrictions when Using KOFAX VRS For further details on settings and features for KOFAX VRS, refer to "VRS User Guide.pdf" or the KOFAX VRS help file stored on the CD-ROM.
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Clean the scanning glass and rollers. (6050C/7550C/9050C)
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Make sure that the hook is completely latched and the roller cover is not loose. If the roller cover is loose, the document feed tray will catch on it causing the scanner to malfunction.
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