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CMS-XML Scanner is not recognized properly by Windows or imageFORMULA Utility.
Follow these steps to correct an issue where Windows or the imageFORMULA Utility may not recognize the scanner properly.
CMS-XML The scanner is not recognized when connected by USB.
If you have verified that the cable is the one that came with the scanner and is functioning properly, it is possible that the Windows assigned USB ID has become corrupted and needs to be reset. To do this, please download (and run) the "Restoration Tool for Windows Registry" (located under the " Utilities " tab of "Drivers & Downloads" on the scanner product page).The function of this tool is to reassign the USB ID's to the correct scanners.
CMS-XML Before Using Kofax VRS
Restrictions when Using KOFAX VRS For further details on settings and features for KOFAX VRS, refer to "VRS User Guide.pdf" or the KOFAX VRS help file stored on the CD-ROM.