Clean the glass and rollers. If lines still appear on the image even after cleaning the scanning glass and rollers, the scanning glass inside the scanner may be scratched and the scanner may require service.
Adjust the document guides so that they are wider than the document to be scanned. Place the documents face up into the feed tray, so that the leading edge of the paper touches the document stoppers. There is a load limit mark
Restrictions when Using KOFAX VRS For further details on settings and features for KOFAX VRS, refer to "VRS User Guide.pdf" or the KOFAX VRS help file stored on the CD-ROM.
