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You can try to adjust the scanner by using a standard blank 8.5" x 11" sheet of paper.
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Since the adjustment sheet is no longer available, you can try to adjust the scanner by using a standard blank 8.5" x 11 " sheet of paper.
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Documents
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Plain Paper When scanning multiple documents of different sizes, place the documents so that they cover the entire span of the feed rollers. It is recommended that documents exceeding LTR, A4 (210 mm x 297 mm (8.27" x 11 .69")) size are fed one sheet at a time.
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Installing the Document Eject Guide on the DR-6030C.
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The Document Eject Guide helps avoid the problem of long documents drooping down over the edge of the tray and becoming jammed.
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Clean the scanning glass and rollers.
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Clean the glass and rollers. If lines still appear on the image even after cleaning the scanning glass and rollers, the scanning glass inside the scanner may be scratched and the scanner may require service.
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Cleaning Guidelines for imageFORMULA Document Scanners
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scanner? We can help . Watch our video to learn the dos and don'ts.
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Information requested by CEI for ICS scanning issues
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have had quite a few recent reports of TWAIN/ISIS errors when scanning with our ICS products. CEI has asked us to perform specific tasks in order to help them determine the issue.
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Cleaning the Sensor Glass and the Rollers
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Cleaning the Sensor Glass and the Rollers If scanned images have extraneous marks , or if the scanned documents are dirty (black lines), then the sensor glass or rollers inside the scanner may be dirty. Clean them periodically.
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Configuration and Functions of the Scanner Driver (P-215)
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For details on the setting screen, see the Help of the scanner driver. Click the [Help] button of the driver to display help related to the corresponding tab or dialog box.
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Cleaning the Shading Boards
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Cleaning the Shading Boards The shading boards are the white standard boards located behind the platen rollers. A dirty shading board may alter scanned colors or cause marks on the images.
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I've lost (misplaced) my discs, where can I get CapturePerfect?
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If you lost (or misplaced) your original discs, please call 1-800-423-2366, Monday through Friday from 10:00 a.m. to 6:00 p.m., E.T. and one of our agents will be happy to assist you with obtaining another copy of CapturePerfect.
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