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Clean and Sanitize Your Camera Equipment
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Cleaning of Camera, Lens and Video Products For the purpose of helping to sanitize your Canon Camera, Lens and Video products, it is recommended that you clean parts touched with the hands such as camera grips, dials and lens exteriors.
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Where do I download all software associated with my camera?
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to find the download section for your model or view the video below. If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Canon Maintenance Service
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Canon Maintenance Service will help ensure your Canon EOS Digital SLR camera and EF lenses maintain optimal condition and performance. Your equipment will be serviced by Canon Factory Trained Technicians, using state-of-the-art technology, to help ensure continued optimal image quality.
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Tips for shooting during winter with Canon digital cameras.
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Use a polarizing filter: A polarizing filter can help reduce glare and increase contrast in your photos. This can be especially helpful when shooting landscapes or other outdoor scenes in the winter, as the snow and ice can cause reflections that wash out the colors in your photos.
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Adjusting focus on the EOS C500 Mark II
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Focus Manual focus: Turn the focus ring on the lens to adjust the focus. The camera offers several focus assistance functions to help you focus more accurately when using the manual focus.
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Find the Latest Version of Canon Software for Cameras
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If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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How do I acclimate my camera gear when going into a cold environment?
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Keep your gear in a sealed, airtight bag while it's inside. This will help prevent moisture from forming on your gear when you take it outside.
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Using face detection on the EOS C500 Mark II
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Face Detection You can use face detection with one of the autofocus functions to let the camera focus on the main subject automatically (Face AF). You can also combine face detection with the focus guide to help you focus on the main subject manually.
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Working with files saved in HEVC format.
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Preparation for Working with Files Saved in HEVC Format (Display and Saving) To work with files in the above format shot on an EOS-1D X Mark III, it is necessary to enable HEVC codec. Select the images in the main window, and in the [ Help ] menu, select [Activate HEVC codec], and follow the displayed instructions to enable it.
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Canon - How to use your camera or camcorder as a webcam v6b
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If you happen to have an EOS camera, there is a good chance that you have a feature called “Highlight Tone Priority” built into it. This feature is usually intended to bring out details of a very white object, such as the beading of a white wedding dress. Turning it on while video conferencing or livestreaming could help when your overall scene is too bright.
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