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When attempting to open Digital Photo Professional 4.X, [This program requires a display capable of 1024 x 720 resolution or more (Screen area).] is displayed and the program will not run.
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Digital Photo Professional cannot be run when the resolution of your monitor is set lower than 1024×720, or when color setting are lower than High Color (16bit). In these cases, the below error message will be displayed.
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Professional Model Firmware Updates
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Runtime error with Digital Photo Professional 4 on Windows
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When running Digital Photo Professional on Windows, some users have experienced runtime errors when running recent versions of the application. Please see the temporary solution below, which can be utilizied until an update is available for DPP.
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I receive a message that states “Activation Service Access Failure” when I attempt to activate EOS Webcam Pro.
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I receive a message that states “Activation Service Access Failure” when I attempt to activate EOS Webcam Pro .
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IMPORTANT: Burbank Professional Service and Support Center mail in or drop off location for Cinema products and CPS Platinum and Gold members.
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Canon Tech Tip: Face Detection Autofocus
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Senior Professional Market Specialist Jung-Jin Ahn shares tips for using face detection autofocus in Canon cameras.
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Canon Professional Technology and Support Centers
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Canon USA has established Professional Technology and Support Centers to handle Sales, Service and Support for the motion picture business and VIP customers. Access to these centers are limited to Authorized Dealers and Rental houses, Canon Partners and Industry Professionals, registered owners of Cinema EOS products, CPS Platinum and Gold members and will offer comprehensive repair services for Canon's Full Lineup of Professional Imaging Products: Cinema EOS Cameras
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Canon EOS Webcam Utility: How to Stand Out in Your Video Meetings
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In this video, Sr. Pro Market Specialist Genaro will show you how you can improve the overall look of your online video meetings or online streams. Stand out in your online meetings with the help of a proper background, camera selection, and lighting.
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Canon EOS Webcam for Windows – Use your DSLR as a Webcam or Streaming Camera
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EOS Utility is out of Beta, and we just dropped its official version! Watch as Canon Senior Pro Market Specialist, Genaro, takes you through the steps to install and set up your camera on your Windows operating system, as well as enable the software to be used within your favorite video conferencing or streaming app for high quality video.
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"Learn With Canon" website available for learning events and articles.
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Also, "Learn with Canon" in-person, with experiences that educate and inspire. Travel to breathtaking locations, learn from talented and passionate instructors, work with professional models, and bring your vision to life with dream gear in your hands.
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