When sending data using SMB to an SMB share, an error occurs and data cannot be sent although you are able to browse the folder. The device displays error code : #801 ("Check the Server "). The cause has been found to be an issue with Windows 8.1 and Windows Server 2012 R2.
When viewing the e-Manual, and error message reading " Error loading XML..." (the content of "...." varies according to the displayed screen) may be displayed, or certain parts of the screen may not be displayed. In these cases perform the following operations. Doing so may enable the e-Manual to be displayed properly.
The delivery feeder unit may not be installed correctly. Follow the procedure below to install the delivery feeder unit correctly. If the error code persists after the delivery feeder unit is installed correctly, contact Canon Customer Care Center.
If the amount of free disk space is insufficient to install the software, an error message is displayed. Make sure there is sufficient disk space, and then try installing the software again.