If You Cannot Receive a Fax (MF8580Cdw/MF8280Cw)
Article ID: ART141260 |
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Date published: 05/13/2015 |
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Date last updated: 08/17/2015 |
Description
If You Cannot Receive a Fax (MF8580Cdw/MF8280Cw)
Solution
If You Cannot Receive a Fax (MF8580Cdw/MF8280Cw) ID: 8201748800_ EN_ 1 |
Issue | You cannot receive faxes. Machine does not switch automatically between telephone and fax calls. You cannot receive faxes and an error report is printed.
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Cause | If you cannot receive faxes, check the following.
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Cause | Is a Telephone Line Set Correctly?
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Summary |
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Cause | Is the Machine Set to Receive or Switch Telephone and Fax Automatically?
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Summary | Make sure that the <RX Mode> is set to <Auto>, <Fax/Tel Auto Switch>, <Answering Machine>, or <DRPD>. If you have set <Answering Machine>, confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded. (See "Receiving Faxes.")
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Cause | Free space in memory may be running low.
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Summary | - If <Memory Lock Settings> in <Communication Management Settings> in <System Management Settings> of the setting menu is set to <On>, follow the procedures below to output the documents in memory.
[ ] <System Management Settings> [ ] <Communication Management Settings> [ ] <Memory Lock Settings> [ ] <Off> [ ]
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Cause | Has an Error Occured During Reception?
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Summary | - Check the display for an error message.
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Cause | Is Paper Loaded in the Paper Drawer?
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Summary |
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Cause | Is a Fax Received Using an Optical Fiber Line?
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Summary | When using an optical fiber line or IP phone line, the machine may not work correctly depending on the connection environment or connected devices. In such a case, contact the provider of the optical phone line or IP phone.
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