If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
Refer to the instruction manual for the access point or the router you are using, or you may contact each manufacturer for help . - Access Point Name/Network Name * Also referred to as SSID.
What if I don't have the IJ Scan Utility? If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
In the [ WLAN setting list ] screen, flick up or down to check the [ MAC address ]. 4-2. Confirm whether the firmware of the access point or the router has been updated to its latest version or not. For how to update the firmware, refer to the instruction manual for the access point or the router, or you may contact each manufacturer for help .
