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When Attempting to Open Digital Photo Professional, an Error Message Appears (Screen Resolution and Enlargement Scale)
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"Another computer is using this printer" appears when attempting to print
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When attempting to print, the error message Another computer is using this printer may appear when no other computers or devices are using the printer on the network. If this occurs, try the following:
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Fix inconsistencies in RAW images edited with Digital Photo Professional by saving them in another format
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Correct diffraction errors with Digital Lens Optimizer in Digital Photo Professional Ver.4.x
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Learn how to use the Digital Lens Optimizer feature in Digital Photo Professional version 4.x which allows you to use lens data to correct diffraction errors in your images.
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Uninstall and reinstall EOS Utility in Windows 8
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Learn how to uninstall and reinstall EOS Utility in Windows 8 to fix corrupt files.
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Configure Printer Driver to Correct Port - PIXMA MX432, MX439
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Learn how to set the printer to the correct port, in the driver for your PIXMA MX432, MX439 printer, when you receive a printer not responding or is off-line error .
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Application System Requirements (EOS 7D Mark II)
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Distribution of Map Utility and its Map display service were discontinued in October 2019. We recommend using GPS Log File Utility for GPS logger related functions. You can download GPS Log File Utility from the Canon Web site.
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Service Notice: Windows 10 Scanning for imageCLASS
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This notice is to inform our customers of the situation described below along with Canon’s support actions. We strive to deliver industry leading service and support, and we value the trust our customers have placed in us. We offer our sincerest apologies to any customer who may be inconvenienced.
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Troubleshoot Windows 8 computer not recognizing the camera - EOS Utility Ver.3.x
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Install the Software from the EOS DIGITAL Solution Disk or From the Canon Website
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Even if the previous version of the software is installed, install the software by following the steps below (the current software will overwrite the previous version). If errors occur during installation, please see the 'Related information' section at the end of the page.
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