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CMS-XML Reseat or replace the ink cartridge
Reseat or replace the ink cartridge Turn the printer off and disconnect the parallel cable from the printer. Turn the printer on and open the front cover of the printer. Release the locking lever that holds the cartridge in place.
CMS-XML Ordering parts for your product
Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .