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My camcorder's battery will not charge or hold a charge
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Use only genuine Canon battery packs designed for your camcorder. Canon shall not be liable for any damage to this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories ( e .g., a leakage and/or explosion of a battery pack). 2. The temperature outside or inside is low. We recommend charging the battery pack in temperatures between 32 degrees F and 104 degrees F.
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Can you use the Compact Power Adapter overseas?
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This product is designed to achieve excellent performance when used with genuine Canon accessories. Canon shall not be liable for any damage to this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories ( e .g., a leakage and/or explosion of a battery pack). Please note that this warranty does not apply to repairs arising out of the malfunction of non-genuine Canon accessories, although you may request such repairs on a chargeable basis.
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The battery pack will not charge.
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battery pack not charging
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Cautionary information regarding battery fluid leaks.
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The battery has worn out and must be replaced.
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Where is the serial number located on the camcorder? - HG-10
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The serial number of this product can be found at the battery attachment unit of the camcorder. Once the battery is removed the serial number will be visible.
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Reset the camcorders settings to the factory defaults FS series camcorders
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To reset the FS10 series, FS20 series, FS30 series or FS40 series back to the factory defaults remove the battery and press the [Reset ] button located on the side of the camcorder by using a small object such as a pen point. [FS10 pictured] other models are virtually identical
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Serial number location for FS20, FS21, FS22, and FS200 camcorders
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The serial number of this product can be found on the battery compartment cover of the camcorder. The three rows of four digits comprise the serial number.
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Setting the white balance on the FS20, FS21, FS22, and FS200 camcorders
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The white balance function helps you to accurately reproduce colors under different lighting conditions so that white objects will always look truly white in your recordings. NOTE
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How do i get parts for my camcorder?
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Items purchased directly from the Parts Ordering Center are not returnable, and there is a chance that they will not correct your issue. Spare parts sold through the Parts Ordering Center do not come with installation or setup instructions. We ask that you allow us to troubleshoot your unit first in order to help diagnose the cause of the issue you are having.
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