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My camcorder's battery will not charge or hold a charge
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Use only genuine Canon battery packs designed for your camcorder. Canon shall not be liable for any damage to this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories ( e .g., a leakage and/or explosion of a battery pack). 2. The temperature outside or inside is low. We recommend charging the battery pack in temperatures between 32 degrees F and 104 degrees F.
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Can you use the Compact Power Adapter overseas?
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This product is designed to achieve excellent performance when used with genuine Canon accessories. Canon shall not be liable for any damage to this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories ( e .g., a leakage and/or explosion of a battery pack). Please note that this warranty does not apply to repairs arising out of the malfunction of non-genuine Canon accessories, although you may request such repairs on a chargeable basis.
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Replace or recharge the camera batteries
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The battery pack will not charge.
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battery pack not charging
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Cautionary information regarding battery fluid leaks.
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The battery has worn out and must be replaced.
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Where is the serial number located on the camcorder? - HG-10
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The serial number of this product can be found at the battery attachment unit of the camcorder. Once the battery is removed the serial number will be visible.
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Reset the camcorders settings to the factory defaults FS series camcorders
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To reset the FS10 series, FS20 series, FS30 series or FS40 series back to the factory defaults remove the battery and press the [Reset ] button located on the side of the camcorder by using a small object such as a pen point. [FS10 pictured] other models are virtually identical
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Secure Digital (SD) card compatiblity information
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SD / SDHC Card Compatibility Information. Canon camera and camcorder models have been designed to be fully compatible with memory cards that adhere to their respective card standards. Below is a chart reflecting the standards supported by our current models. To ensure card compatibility with your camera or camcorder model, please contact the memory card manufacturer for further information and assistance in determining card compatibility.
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How do i get parts for my camcorder?
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Items purchased directly from the Parts Ordering Center are not returnable, and there is a chance that they will not correct your issue. Spare parts sold through the Parts Ordering Center do not come with installation or setup instructions. We ask that you allow us to troubleshoot your unit first in order to help diagnose the cause of the issue you are having.
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