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Secure Digital (SD) card compatiblity information.
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Overcoming Compatibility Issues Check to make sure the issue is not with the camera itself by testing the memory card that came with the camera to make sure it is still functioning normally. If it also is causing a Memory Card Error or malfunction it is possible that the camera requires service .
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Try another memory card in the camera and other troubleshooting steps.
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On Camera LCD screen displays No Memory Card, Memory Card Error, Unrecognized File Format, Incompatible JPEG, or "?" marks for images when card is inserted in the camera or while attempting to Playback images. If after formatting the card in the camera the error persists, try another memory card. If this occurs with only the one card it is likely that the memory card is defective, if the error persists over more than one card the camera may require service . If the card appears to be defective you may wish to contact the memory card manufacturer.
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Batteries may need to be recharged or replaced.
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Batteries may need to be recharged or replaced if an error persists after battery recharge, or the unit may require a service evaluation. If the battery is currently in the device, and it is not working properly, remove the batteries and wait for 30 seconds and re-insert the batteries. In doing so, if your camera has a back-up or date and time battery, remove this battery as well.
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Please call 1-800-OK-CANON to obtain a Service RMA before sending your camera in.
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The agent will then be able to provide you with a Service RMA number to include when sending your camera in. This number tells the Factory Service Center to "rush" the repair . Most XL Owners Club services are carried out within 3-5 business days from the time they are logged into the system (applies to warranty repairs or pre-approved repairs).
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CANON CONSUMER DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY FOR THE UNITED STATES
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Parts: Defective parts will be exchanged for new parts or comparable rebuilt parts for a period on ONE YEAR from the date of original purchase, except for a defective Video Head, which will be exchanged for a period of three months from the date of purchase. Labor: For a period of ONE YEAR from the date of original purchase, labor will be provided free of charge by our factory service centers or designated service facilities located in the United States.
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List of messages and their explanations that appear on Optura 600
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Direct Print Related Messages Following messages may appear on the camcorder screen. Refer also to the printer manual for remedies corresponding to the error messages .
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Installing the Digital Video Software and TWAIN Driver/WIA Driver ZR65mc and ZR70mc
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Windows Me (WIA Driver) When you have set the WIA Driver to start a particular application program when you connect the camcorder, the program may cause an error message similar to the following to appear: "TWAIN data source not found. Reinstall the scanner software." If this happens, select [WIAcamera model] in the application program as the TWAIN device.
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Installing the Digital Video Software and TWAIN Driver / WIA Driver DVSD version 15/16
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Installing the Digital Video Software and TWAIN Driver / WIA Driver Elura 80, Elura 85, and Elura 90 When you have set the WIA Driver to start a particular application program when you connect the camcorder, the program may cause an error message similar to the following to appear: "TWAIN data source not found. Reinstall the scanner software." If this happens, select [WIAcamera model] in the application program as the TWAIN device.
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Procedure for changing updated XL/XH camcorders from NTSC to PAL mode.
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For camcorders that have been upgraded by a Canon Factory Service Center to offer switchable NTSC ( 60 i) > PAL (50i) operation please follow the below steps to change operating modes. below (For information regarding converting a Canon pro series HD camcorder to multi-system operation please see )
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ERROR LCD : INSERT CARD or INSERT PHOTO CARD
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