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How to remove a tape that will not eject
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My tape will not eject. How can I get it out? Once the power source is available, some models require manually unlatching and opening a cover. When the cover is fully open, the cassette tape will eject automatically after a few seconds. If the tape still will not eject, seek assistance from a Canon Service Facility.
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Using the wireless controller WL-D85 ZR200, ZR300, ZR400 and ZR600 and ZR700
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Other Precautions and Notes The wide attachment may obstruct the remote sensor (the range of the wireless controller narrows), or may cause a shadow to appear on the picture when recording with the assist lamp. The wireless controller may not work properly when the remote sensor is subjected to strong light sources or direct sunlight. If the wireless controller does not work, check if the remote sensor is set to [OFF].
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Using an external flash for still images with the XL H1 series camcorder
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Using the Flash The camcorder does not support the Bounce Flash function or the Wireless Multiple Flash System function of the Speedlite 420EX/430EX/550EX/580EX flashes. The camcorder does not support the ST-E2 Wireless Speedlite Flash Transmitter or the Wireless Sender/Receiver Control function of the Speedlite 420EX/430EX/550EX/580EX flashes. When recording under very dark conditions, as you keep the PHOTO button pressed halfway the AF assist lamp of the Speedlite flash may light on (if recording with autofocus).
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Please call 1-800-OK-CANON to obtain a Service RMA before sending your camera in.
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The agent will then be able to provide you with a Service RMA number to include when sending your camera in. This number tells the Factory Service Center to "rush" the repair . Most XL Owners Club services are carried out within 3-5 business days from the time they are logged into the system (applies to warranty repairs or pre-approved repairs).
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Procedure for changing updated XL/XH camcorders from NTSC to PAL mode.
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For camcorders that have been upgraded by a Canon Factory Service Center to offer switchable NTSC ( 60 i) > PAL (50i) operation please follow the below steps to change operating modes. below (For information regarding converting a Canon pro series HD camcorder to multi-system operation please see )
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For more information regarding the NTSC > PAL upgrade contact a Canon Factory Service Center
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A modification can be performed to the XL-H1 series as well as the XH, XF, and XA (XA10 excluded) series HD camcorders to permit switching between NTSC and PAL recording modes. This modification must be performed by the Canon Factory Service center and is only available to end users.
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Approximate Repair Turnaround Time For Cameras.
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Precautions When Fixing the Camera Using a Tripod
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Using the wireless controller WL-D84 Optura 500
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Using the wireless controller WL-D83 Optura 400
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