Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
Transferring Video Recordings to and from a Computer Because procedures for digital editing software applications vary greatly, Canon cannot offer any additional support or suggestions regarding downloading and editing your video. Please refer to the software publisher or your computer manufacturer (if the software came with your computer) for assistance in using the software.
Direct Print Related Messages You attempted to print an image that was recorded with another camcorder, with a different compression, or was edited on a computer. COULD NOT PRINT X IMAGES You attempted to use the print order settings to print X images that were recorded with another camcorder, with a different compression or were edited on a computer. SET