The HV10, HV20 and VIXIA HV30/HV40 each can record High Definition video at HDV 1080i (1440 x 1080 via IEEE-1394 or HDV tape) or standard definition NTSC compatible at 480i (720 X 480 pixels). 720P high definition mode is not supported. HD video is recorded using the industry standard HDV format which utilizes MPEG-2 Transport Stream (.m2t files) with 4:2:0 color sampling.
Items purchased directly from the Parts Ordering Center are not returnable, and there is a chance that they will not correct your issue. Spare parts sold through the Parts Ordering Center do not come with installation or setup instructions. We ask that you allow us to troubleshoot your unit first in order to help diagnose the cause of the issue you are having.
Transferring Video Recordings to and from a Computer Because procedures for digital editing software applications vary greatly, Canon cannot offer any additional support or suggestions regarding downloading and editing your video. Please refer to the software publisher or your computer manufacturer (if the software came with your computer) for assistance in using the software.
3. Click [Disc_Setup.app] when the following screen appears. The subsequent procedures may be carried starting from step 10 below. 7. Double-click the downloaded [dvsm- X - X - X - X -Xl.dmg.gz] file.
