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This product is designed to achieve excellent performance when used with genuine Canon accessories. Canon shall not be liable for any damage to this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories ( e .g., a leakage and/or explosion of a battery pack). Please note that this warranty does not apply to repairs arising out of the malfunction of non-genuine Canon accessories, although you may request such repairs on a chargeable basis.

How the CHG (charge) indicator lights up while the battery is charging and what it means if the indicator is blinking

Supplied Accessories (XA11 / XA15)

BP-820 Battery Pack

Can battery packs BP-808D/BP-819D/BP-827D be used with the camcorder ?

Solution BP-808D/BP-819D/BP-827D battery packs cannot be used with XA15 / XA11 / iVIS HF G21 / LEGRIA HF G26. If an incompatible battery pack is attached to XA15 / XA11 / iVIS HF G21 / LEGRIA HF G26, the following screen will be displayed.

Using GPS

GPS signal reception may take some time after replacing the battery pack or when first turning on the camcorder after a long period without use.

List of Messages

The camcorder is updating the memory card. Wait until the operation ends and do not disconnect the compact power adapter or remove the battery pack. This photo cannot be displayed You may not be able to display photos taken with other devices or image files created or edited on a computer and then transferred to a memory card connected to the computer.