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CMS-XML Still image resolution
What is the still image resolution? Still image resolution is 720 x 480 pixels, which is comparable to 72 dpi (dots per inch). On MultiMedia Cards (MMC), images are compressed and recorded in JPEG format, and have a minimum resolution of 640 x 480 pixels.
CMS-XML Location of the serial number
Where is the serial number located? The serial number of this product may be found on the side of the camera behind the LCD screen or behind the battery back or under the viewfinder (location varies by model). You should record the number and other vital information in your user's manual in the space provided (normally at the bottom of one of the first few pages), and retain the manual as a permanent record of your purchase to aid identification in case of theft.
CMS-XML Why a firewire cable is not included
Why wasn't a firewire cable included with my digital video camera kit? Firewire ports (camera or computer) come in two configurations -- 4 pin or 6 pin. Canon's digital video cameras have a 4-pin DV (digital video) port, whereas most firewire capture cards are configured with a 6-pin port. A 4-pin to 6-pin cable would work for most users, but some may have a 4-pin port on their computer, and some may want to transfer their digital video to another digital device which is configured with a 4-pin port.
CMS-XML Minimum computer requirements for Canon digital video cameras
What are the minimum computer requirements to work with Canon's digital video cameras? If you are going to process and edit digital video files, the important specifications are the minimum requirements of the operating system that you are using, the minimum requirements of the software that you are using, and the minimum requirements for the video capture card that you are using, if it was installed separately.
CMS-XML Firewire cable recommendations
What type of firewire cable do I need to download my digital video files to my computer? Your Canon camcorder has a "4-pin" port, requiring a 4-pin connector. Most computers and firewire capture cards have a "6-pin" port. In this case, you would need a 4-pin to 6-pin firewire cable.
CMS-XML Video editing software is not packaged with Canon digital video cameras
Canon DV Camcorders are not bundled with any computer software to download video via the IEEE-1394 connection on the camera. To download video and still images to a computer requires an IEEE-1394 interface (Firewire), an IEEE-1394 cable, and appropriate video capture/editing software. Kits containing the appropriate OHCI compatible capture card and software for this 'firewire' technology are commercially available.
CMS-XML How to remove a tape that will not eject
My tape will not eject. How can I get it out? Once the power source is available, some models require manually unlatching and opening a cover. When the cover is fully open, the cassette tape will eject automatically after a few seconds. If the tape still will not eject, seek assistance from a Canon Service Facility.
CMS-XML Transferring still images to a computer
How do I transfer my still images to a computer? Second, Canon has available an optional floppy disk recorder, the FR-100, which allows you to upload still images to the FR-100 floppy drive, then transfer them to the computer from the floppy disk. Third, with a camcorder featuring a memory card, you can use an MMC card reader to upload the still images from the MMC card to the computer.
CMS-XML Ordering parts for your product
Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
CMS-XML Compatible operating systems for use with Canon digital video cameras
Many Canon digital video cameras support PTP for still image files via USB and will allow direct communication using applications built into the operating system. For older and/or non PTP compatible operating systems such as earlier Macintosh operating systems (System 7, OS8 or OS9), Windows 95, Windows 98 version 1998 or Amiga you may be able to copy the image files onto your computer by removing the memory card from the camera and inserting the card into a memory card reader that is compatible with your operating system and then opening