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Troubleshooting no sound on playback with the VIXIA HF G10 and XA10

Connecting to the Camcorder to a TV for Playing Back ]. When connecting the camcorder to an HDTV using the supplied CTC-100/ S Component Cable, make sure to connect also the audio connections using the white and red plugs of the STV- 250 N Stereo Video Cable. When there is no image or sound on the TV screen while using the supplied HDMI cable to connect the camcorder to the TV, please disconnect the cable, or turn the power of the TV off and on.

Disconnect other device and reboot computer

Other devices attached to the computer can block proper communication. Check to see if there are any devices (other than USB keyboards or mice) connected to the computer. Disconnect the device( s ) and restart the computer. Once the computer has restarted, attempt your process again.

Supplied and optional accessories for the XA10 camcorder

Supplied Accessories Stylus Pen CTC-100/ S Component Cable STV-250N Stereo Video Cable

Disconnecting theVIXIA HF and HG series camcorders from the computer

Drag the Canon disc drive icon( s ) to the trash can. As the icon(s) are dragged to the trash the trash can icon will change to an eject symbol.

Changing drive letters to make the camcorder available

Removable disk does not appear in Windows Explorer. , click 'Disk Management'. In the list of drives in the right pane, right-click the new drive and then click 'Change Drive Letter and Path( s )'. Click 'Change', and in the drop-down box, select a drive letter for the new drive that is not assigned to a mapped network drive.