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Understand "Cannot playback image" message on the camera.
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Possible issues and resolutions If you have multiple memory cards, initialize another memory card and take some test shots. If images can be played back normally, the card that shows the error message may be malfunctioning. Try reformatting the faulty memory card to solve the issue.
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Try another memory card in the camera and other troubleshooting steps.
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On Camera LCD screen displays No Memory Card, Memory Card Error, Unrecognized File Format, Incompatible JPEG, or "?" marks for images when card is inserted in the camera or while attempting to Playback images. If after formatting the card in the camera the error persists, try another memory card. If this occurs with only the one card it is likely that the memory card is defective, if the error persists over more than one card the camera may require service. If the card appears to be defective you may wish to contact the memory card manufacturer.
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When Attempting to Open Digital Photo Professional, an Error Message Appears (Screen Resolution and Enlargement Scale)
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Follow the steps below and change the resolution, size and color settings of the computer monitor for Digital Photo Professional to be able to start. 1 . Click [Start] ( ) > [Control Panel].
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Clean the lens contacts.
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Mount the lens on the camera. Take a picture. If the error persists, the camera and/or lens may need be serviced by a qualified Canon Service Technician.
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How to connect the EOS Digital Rebel XTi to a computer.
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Connect the camera to your computer with the dedicated USB cable so that they can communicate. You can connect the camera while your computer is running. When you connect the camera to your computer, be sure to follow the procedure below. Never perform the following operations while the software installed from the SOLUTION DISK is running after connecting the camera to the computer, as a communications error may occur:
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Install the Software from the EOS DIGITAL Solution Disk of From the Canon Website
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Even if the previous version of the software is installed, install the software by following the steps below (the current software will overwrite the previous version). If errors occur during installation, please see the 'Related information' section at the end of the page.
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All EF and EF-S mount lenses are compatible.
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