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Appropriate number of recording pixels for different print sizes
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Images cannot be downloaded to the computer. [There are no images in the camera or memory card that match download conditions] message is displayed.
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Refer to the following explanation if images cannot be successfully downloaded to the computer using EOS Utility. The Cause and Meaning of the Error Message The following problem is a possible cause of the [There are no images in the camera or memory card that match download conditions] message being displayed after clicking the [Starts to download images] button in EOS Utility.
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Understand "Cannot playback image" message on the camera.
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Possible issues and resolutions If you have multiple memory cards, initialize another memory card and take some test shots. If images can be played back normally, the card that shows the error message may be malfunctioning. Try reformatting the faulty memory card to solve the issue.
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When Attempting to Open Digital Photo Professional, an Error Message Appears (Screen Resolution and Enlargement Scale)
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8 . Next, change the color profile. Click [Advanced settings] to open the properties.
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How to access the Control Panel in Windows 8
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On your keyboard, hold the windows key and press " X ". Click Control Panel
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How to access the Windows Firewall settings
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In Windows 8 or 8.1 On your keyboard, hold the windows key and press " X ". In Windows 7 or 10, access Control Panel from the Start menu.
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How to access Programs and Features (to uninstall programs) in Windows 8
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On your keyboard, hold the windows key and press " X ". Click Programs and F
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Install the Software from the EOS DIGITAL Solution Disk of From the Canon Website
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Even if the previous version of the software is installed, install the software by following the steps below (the current software will overwrite the previous version). If errors occur during installation, please see the 'Related information' section at the end of the page.
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Convert RAW images with Digital Photo Professional version 4
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2. When Digital Photo Professional Ver. 4. X starts, the window shown in the example image below appears.
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Installing the Software Included on the EOS DIGITAL Solution Disk (CD-ROM)
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Even if the previous version of the software is installed, install the software by following the steps below (the current software will overwrite the previous version). If errors occur during installation, please see the Related Information below. IMPORTANT
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