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Can I use the AC power adapter and battery charger overseas?
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Never use an electrical transformer designed for traveling, which may damage the battery pack. ... In case of camera problems while abroad, return to the area of purchase before contacting a Customer Support Help Desk. ... Canon shall not be liable for any damage to this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories ( e .g., a leakage and/or explosion of a battery pack).
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ImageBrowser EX 1.1.0 (or later) - Sending Images by E-mail
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If your e-mail software does not start in step 7, select the [Save to Folder] option in the [After Finishing the Task] part of step 6 to save them, and then attach the images to your message using your e-mail software. For questions regarding the operation of your e -mail software, please see the Help for your e -mail software. This completes the process of sending images by e-mail.
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Precautions for charging Canon rechargeable battery packs.
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This product is designed to achieve excellent performance when used with genuine Canon accessories. Canon shall not be liable for any damage to this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories ( e .g., a leakage and/or explosion of a battery pack). Please note that this warranty does not apply to repairs arising out of the malfunction of non-genuine Canon accessories, although you may request such repairs on a chargeable basis.
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The battery has worn out and must be replaced.
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Can a USB cable be used to charge the camera's battery?
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Can a USB cable be used to charge the camera's battery ?
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What to do if your receive a Lens Error Message
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This error may occur if the lens is held while it is moving, or when the camera is used in dusty or sandy locations. Remove the main battery and replace it with a fully charge one and turn the camera back on. If that does not correct the error, or if the error is frequently displayed, it may indicate camera damage.
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Use a tripod or other stable support
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Virtually all Canon cameras are fitted with an industry standard 1/4-20 tripod socket to facilitate easy mounting to standard tripods from various manufacturers. A tripod is an excellent way to support the camera with minimal vibration. This helps to ensure the sharpest possible images at shutter speeds far below what can normally be handheld.
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Explanation of "Exx" error codes on early PowerShot cameras.
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I am getting an Exx error message, what can I do? Occasionally, the error detected may be an isolated or intermittent instance. To check this, remove the battery for about 20 minutes, then reinsert the battery to see if the error code will reset. Also, since some error codes refer to the ability to read the information on the CF card, you may try a different CF card or reformat the CF card.
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Ordering parts for your product
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Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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What to do if you receive a Memory Card Error
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Check our Frequently Asked Questions for more information- Contact our Email Support for further assistance - http://www.usa.canon.com/cusa/support/consumer/digital_cameras/powershot_g_series/powershot_g15/form_display/support_by_kb_email
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